Job Description

Vendor Management:

  • Managing end-to-end vendors - Sourcing, commercial negotiations, performance management, etc. for different verticals - Food and Beverage, Manpower, Repair and Maintenance.

People Management:

  • Leading multiple teams - Field Engineers, Trainers, Vendor Business Development.
  • Planning hiring needs (including bench requirements), managing the capacity and planning for the peak.
  • Managing the performance objectively, coaching and engaging the team. Would need to lead a team of Field Engineers, Trainers, General Managers, Vendor BDs, etc.

Problem Solving:

  • Running projects in the hub to deliver superior consumer experience.

Data Orientation:

  • Identifying trends, patterns, outliers and deep dive on core issues.
  • Optimizing Guest Experience and Operational Costs, working within a defined budget.

Stakeholder Management:

  • Engaging with different stakeholders – vendors, property owners, local and central cross-functional teams to deliver the best operational excellence.


Number of employee

51 - 200

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