Job Description

Key Responsibility :

  • Supervise daily operation for all field CRS team to monitor every activity is running properly
  • Monitor and review team performance to ensure field CRS Agent received the target
  • request new field CRS Team to ensure every team member will receive training based on feedback from quality
  • control the process to ensure collection incentives are fair
  • resolve timely customer escalation
  • cooperated with HR Team to ensure proper monitoring and fullfillment of TML

About

Telephone

021 - 29539655 ext : 73109

Address

Gd.Plaza Oleos Lt.8 - 10, Jl.TB Simatupang No.53A

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