Job Description

Kitabisa.com is Indonesia's most popular fundraising and donation platform for social causes. Since 2013 we've facilitated more than 145.000 campaigns, collecting more than IDR 955bio donations from > 2,8mio community of #orangbaik. 

We are looking for a passionate and skilled individual to join our team as a UX Researcher.

Responsibilities:

  1. Establish team’s foundational knowledge about the users through generative and descriptive research
  2. Help the stakeholders to understand problems and discover opportunities through research and experiments
  3. Present, advocate, and evangelize research findings to various stakeholders
  4. Translate research findings into actionable solutions
  5. Establish continuous user feedback input
  6. Continuously improving the research and experiment practices
  7. Help fellow researchers to grow together

  1. Highly enthusiastic about our users
  2. More than two years of experience in the UX research field
  3. Some experience with market research is preferred
  4. Strong understanding of various research methodologies (especially comfortable with conducting interviews, FGD, and talking to the users in general)
  5. Possess a strong experiment mindset
  6. Ability to work strategically and manage tasks well
  7. Proactive, communicative, able to work independently with minim supervision
  8. Having an interest in working in a startup environment.
  9. Ability to work in a fast-paced and dynamic work environment

  1. Private Insurance
  2. BPJS Kesehatan & Ketenagakerjaan
  3. Free Breakfast & Fruits every day
  4. Allowance for training, workshops, conferences & anything to keep you leveling up

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