Job Description

  • Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’ requirements
  • Troubleshoot and resolve application issues, maintain and update technical support documentation
  • Handle asset management, maintain inventory and liaise with vendors
  • Manage IT infrastructure, system monitoring and reports
  • Implement and monitor office IT security and antivirus
  • Other duties include performing first level troubleshooting and support for scheduled server backups