Job Description

Requirements:

• Proven experience as telesales representative or other sales/customer service role

• Proven track record of successfully meeting sales quota preferably over the phone

• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Ability to learn about products and services and describe/explain them to prospects

• Excellent knowledge of English is a plus

• Excellent communication and interpersonal skills

• Cool-tempered and able to handle rejection

• Outstanding negotiation skills with the ability to resolve issues and address complaints

• Senior High School or Diploma in any field

Responsibilities:

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information

About

Address

Wisma Bumiputera LT. 3 Suite #302 - 307, Jl. Asia Afrika No 141 - 149, Bandung, 40112