Job Description

  • Build sustainable relationship of trust with partner through open and interactive communication.
  • Act as Avoskin gatekeeper.
  • Identify and assess partner needs to achieve satisfaction.
  • Recommend potential products to supervisor.
  • Invite new Avo Store to join.
  • Support social media response (comment and direct message) and any chat platform.
  • Inform Avo Store about offers and promotions.
  • Resolve product service problem by clarifying complaint.
  • Handle partner's complaints with provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Resolve partner's complaints via phone, email, or social media.
  • Suggest solutions when product malfunctions.
  • Create weekly and monthly reports by collecting AVO Store information analysis.